Shipping Policy


Switch Office Furniture is a Northern Rivers of NSW Office Furniture retailer. We ship from Brisbane QLD

In the north to Macksville NSW in the south and as far west as Tenterfield. Other regions and Capital cities are serviced by Switch Office's suppliers and are calculated distance from those suppliers.

Local delivery within a km radius from Lismore 2480 is $20 and all other postcodes are calculated individually.

When ordering products online, should you experience difficulties in calculating shipping costs, please call us and we will give you the best price possible for delivering your goods.

If your order does not arrive by the date promised, please contact us at rick@switchoffice.com.au to let us know.


Our policy stipulates that you can only return your order within 30 days since your order was delivered. If you return your order any later than this, then you, unfortunately, will not be entitled to a refund. If you have any additional questions or concerns, please let us know at CONTACT DETAILS. Our friendly team are always willing and able to help where we can.

Additional non-refundable items:


Conditions of returns:

When returning your items, we require proof of purchase as well as the reason for returning your products to us. 

We expect that all returns are in the conditions in which you received the product. If damaged, we require proof to show that the items were damaged/broken when they were received after delivery. 

We do not accept deliveries that do not have the above. 


Once sent back and delivered, our teams will inspect the products and proof of purchase and condition. If our terms are met, you will be issued with a full refund of your items.